FAQ
🚗 General Questions
What is OneSpot Auto?
OneSpot Auto is a one-stop automotive solutions provider for dealerships, fleets, and individuals—reducing outsourcing, costs, and complexity with a single trusted team.
Where do you operate?
We’re mobile and based near Joelton, TN, serving the entire Nashville Metropolitan Area.
Do you offer mobile service?
Yes—our technicians come to dealerships, auctions, fleet yards, offices, or residences.
🧽 Car Wash & Detailing
What detailing packages do you offer?
- Standard Wash – Exterior wash + vacuum
- Premium Detail – Full interior & exterior deep clean
- Showroom Finish – High-gloss polish for display-ready vehicles
Volume pricing available for dealership inventory and fleets.
Can I book recurring detailing?
Yes—weekly, bi-weekly, or monthly plans. Ask us for a bundle with transfers or key services.
🔑 Car Key & Locksmith Services
What key services do you provide?
Spare key creation, programming, fob battery replacement, and emergency lockouts.
Can you replace lost keys on-site?
Yes—we cut and program most keys on the spot for dealerships and individual owners.
Do you handle residential locksmith work?
Yes—home lockouts, rekeying, and basic security upgrades.
🚚 Vehicle Transfer & Delivery
What is your vehicle transfer service?
Insured, GPS-tracked transfers for dealerships, auctions, and fleets—fast and traceable.
How is pricing calculated?
Our pricing is $50 base + $2 per mile (each way). Contract rates available for regular routes.
Can you deliver multiple vehicles?
Yes—multi-vehicle runs are scheduled daily depending on distance and availability.
💼 Business & Partnerships
Do you only serve dealerships?
Dealerships are our core focus, but we also serve fleets, rentals, limo companies, and individual owners.
How do we partner with OneSpot Auto?
Contact us for a custom plan with bundled pricing and dedicated scheduling.
Do you offer monthly/annual contracts?
Yes—choose monthly or annual packages for predictable costs and guaranteed availability.
💰 Payments & Policies
What payment methods do you accept?
Cards, cash, invoices (B2B), and major digital payments.
Do you require deposits?
A small deposit/retainer may be required for new dealership accounts or large transfer blocks.
What’s your cancellation policy?
Cancellations within 24 hours may incur a small service fee. Weather and emergencies are exempt.
⚙ Quality & Assurance
How do you ensure quality?
Founder-led inspections, trained technicians, and a 100% satisfaction guarantee.
What makes OneSpot Auto different?
We combine detailing, key/locksmith, and transfers into one coordinated operation—faster, simpler, and more cost-effective than juggling multiple vendors.
